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In Canada: Free Delivery is available for most orders over $200 in Canada before taxes*. Our default shipping is Canada Post Regular Parcel which includes delivery confirmation. Delivery takes on average 4-6 business days in Canada. You may select an alternate shipping method for an additional fee at the checkout stage. Used items do not qualify for free shipping. Clearance items MAY NOT qualify for free shipping. *Amplifiers do not qualify for free delivery. Sorry about that, those things weigh a ton!
Local orders: All local orders may be picked up in Edmonton at our retail location (10359 – 104 Street, Lower Level, Mercer Building). If you choose shipping, your order will be shipped within 24-48 hours. However, in most cases, picking up is faster than having it shipped!!
United States: For orders to the United States, we use USPS Tracked Packet delivery service, which includes delivery confirmation and takes on average 6 business days. You may select an alternate shipping method for an additional fee at the checkout stage. Buyer is responsible for all import taxes and duty.
International shipping: International delivery is available. Please email us at email@example.com for a custom quote. Prices and shipping costs do not include VAT or other import taxes which may vary from country to country. Taxes/customs and import fees are charged by your country, Leprechaun FX has no influence over these charges. Buyer is responsible for all import taxes and duty.
All items are shipped within 24-48 hours of completed purchase (Monday – Friday).
As of January 1, 2018 Leprechaun FX offers a thirty (30) day return window (minus outbound shipping fee incurred by us) in the form of store credit. Buyer pays return shipping costs unless the return is the result of a shipping error or manufacturer defect. Items must return in the same condition as when first shipped. Returning items must be in their original packaging and must include all manuals, stickers, documents and accessories. We reserve the right to refuse any returned item if it is not in new, untouched, or unopened condition. Velcro CANNOT have been applied. Clearance and used items are final sale. No cash refunds. Authorization must be obtained prior to return.
All the items in our gently used section have been tested to ensure function. These items are FINAL SALE. No returns or exchanges will be accepted.
Do not use the product box as the shipping container. Place the box inside another shipping container to protect the box. The box is a part of the product and must come back in original condition or the return will be refused.
Being a small business we can only offer cash refunds on items with manufacturer’s defects. All other items can be returned for exchange or credit.
If your order was a SPECIAL ORDER, we unfortunately cannot offer a refund for your purchase OR deposit if you change your mind. Please review your Special Order Quote prior to deposit, as once your special order is placed with one of our suppliers, it cannot be cancelled or modified. Balance on special orders must be paid within 7 days of arrival or your deposit may be forfeited. **We no longer accept deposits on special orders. Your order must be paid in full before we place it. **
All manufacturers warranties apply. Many offer limited lifetime warranties. Please check manufacturer’s websites for up-to-date warranty information.
We are happy to accept PayPal for online payments. Etransfers can also be accepted. Please email firstname.lastname@example.org for more details. Local Edmonton order pickups can be paid by cash in person.
At Leprechaun FX we abide by MAP (Minimun Advertised Pricing) as set and directed by the builders and suppliers of each and every product we carry. Unless authorized by the above, we cannot offer you discounts or sale prices.
PRICE MATCH POLICY
Occasionally our prices may fluctuate due to the exchange rate. If you find the same product through an AUTHORIZED CANADIAN dealer, we will consider matching the price, as long as it falls within the builders guidelines. The product must be in stock at the competitor business, and shipping costs and taxes will be considered.